Don’t let a customer’s bad review set the tone for your business.

53% of customers expect businesses to respond to their negative reviews within 7 days.


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How it works

 
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Monitor

Monitoring all the review sites can take a lot of your time and energy. We monitor Google My Business, Facebook, Yelp, and TripAdvisor for new reviews, so you don’t have to.

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Respond

When new reviews come in, we either respond to straightforward reviews, or when they are more complicated, we draft a response and send it to you for approval or more details.

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Reporting

We send a weekly summary of positive reviews across all of your platforms, so you can see where you are doing well and encourage your team.